Out of Warranty Repair

 

Demo room  

Repairing Your Product Out of Warranty

 

Raymarine is committed to supporting products for up to 10 years after the date of the last manufacture of the product. In the unlikely event that your Raymarine product should develop a problem and repair services cannot be obtained locally, product repair service may be obtained from the Raymarine EMEA Service Team.

 

 Product Returns     FAQ     View Fixed Rate Repairs 

 Return a Product 

 

 Enquire about the repair status of your product 

 

 View Repair Price List 

  

For all other enquiries please view the contact options.

 

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Product Returns Information and Guidance

  

The Raymarine Service workshop is open Monday to Friday between 8:30am and 4pm.

 

Service Repair Workshop

 

Raymarine UK Limited

Marine House

Cartwright Drive,

Fareham

PO15 5RJ

United Kingdom

 

 

Tel: +44 (0)1329 246 932

Email: emea.service@raymarine.com

 

  • Products returned for repair should be packaged in their original packaging or in similar packing materials.
  • If sending in a multifunction display or chartplotter, please be sure to remove your chart cards and to back up your waypoints and routes before sending the product in.
  • Raymarine recommends insuring your product for its replacement value.
  • Raymarine will accept no liability for products damaged or lost in transit to our service repair workshop.

  • If returning a product that is under warranty, please include the appropriate documents with the product for return.  More information can be found in the warranty repair section   

 

Raymarine will continue, where practicable, to manufacture spare parts for up to 5 years after the date of the last manufacture of the product and will continue to repair product, should spares remain available, for up to 10 years after date of last manufacture.

 

Please note that we will not hold any spares in our factory repair facility for products over 10 years old and that no products more than 10 years old will be accepted for repair at our factory repair workshop.